Naturally a dark blonde but I change it often.. I am not usually one to write bad reviews and i debated on writing the bad review or not but since they never had the courtesy to even attempt to make it right im gonna tell you the story!
I love my current hair lady! Shes great! But in November at the OK blogger meet up I won a $50 GC to Schardein and Co in OKC
I knew I didn't need a cut but I did need a color before my best friends wedding... Normally I spend around $80-90 for a cut and color (not including tip) I knew this particular place was a little pricier than normal so i figured my $50 wouldn't cover my whole hair color but should be fairly close!
I go in and the girl is so super nice! the place is super nice! She asks how i heard about her and I told her i won a gift certificate at the blogger event! She was excited and we started talking about blogging! I loved her! I thought, man i am so coming back! The experience was fun and nice! I told her I only wanted a color i didnt need anything else. I had just had a treatment and a cut a week ago... well she did the color and when she was washing my hair out she said she was doing a glaze and some other treatments no explanation really i just figured it was part of the deal...
Anyways she finished the color, it was fantastic, she dried and styled and took me to the counter. She told the lady I was a VIP? and made out the ticket. When i pulled out my gift card (which i told her i had) she said OH NO i thought you won the VIP treatment.. NEVER did i say that and they gave away 1 vip treatment and 5 gcs at the event...
So then she said let me tell you how our pricing works...
Since this is your first color here instead of being the normal $60 it is $90 bc we do more.. first of all the only thing i had done was an ALLLLL OVER COLOR with 5 lil foils in the front and i have had my hair colored many of times before... also since she 'thought' i was a VIP she gave me a whole array of color treatments that i didnt ask for or need! Long story short my entire price was almost $150! WTH! I was in shock and almost in tears! It was the week before Christmas and i didnt have an extra $100 to spend on my freaking hair!
I paid it and i left crying... after i gained my composure i called them.. explained that I shouldnt have been charged for the vip bc i didnt ask for the vip nor did i ever say i had a vip card i just said i wanted a plain color...
they said their manager would call me back... 3 days passed and she didnt... i called again.. then another 2 days and she called me while i was at work on the phone.. i called her back with in 3 minutes, they put me on hold for 10 mins then told me she was gone for the day..
I have tried to call her several other times and no one ever called me back.. I finally gave up...
OH AND ALL OF MY COLOR FADED OUT WITHIN A WEEK!
the color i have now is box color from walmart that cost me 6.98 and has lasted over 4!
So my review for http://www.schardeinandco.com/ is you may be a upscale and cool but your customer service sucks! You are a rip off and I had hoped to give you a great review!
The stylist was sweet and did a good job, however she should never have given me those treatments i should have contested and not paid but i just got screwed!
Anyways these are older pics of me from last year and i want my long hair back lol! and a silly lil video for your enjoyment hahah!
